Shipping & Delivery Policy

This policy explains order processing, shipping charges, delivery timelines and delivery support for orders placed with Rameswaram Karuvaadu.

1. Order processing

Orders are normally processed within 3 business days after successful payment confirmation. Sundays, public holidays, promotional periods or unusual demand may extend processing time.

2. Delivery locations

We provide delivery across serviceable locations in India. International delivery is available only where it is explicitly offered at checkout or separately confirmed by us, and remains subject to courier, customs, food-import and destination-country restrictions.

3. Shipping charges

Shipping charges are based on delivery location, order weight/size and the available shipping method. The applicable charge is displayed or confirmed before payment/dispatch.

4. Estimated delivery time

• Within India: generally 1–7 business days after dispatch.
• International orders, when offered: generally 10–20 business days after dispatch, excluding customs delays.

These are estimates, not guarantees. Weather, holidays, remote-area serviceability, courier disruptions, customs or regulatory checks may cause delays.

5. Tracking

Where tracking is available, dispatch/tracking information may be shared to your registered mobile number, email address or messaging channel.

6. Delivery address

Please provide the recipient's full name, complete address, city, state, PIN/postal code and an active mobile number. We are not responsible for delays caused by incomplete or incorrect customer-provided address information.

7. Damaged or missing shipment

Inspect the parcel promptly. For damaged, incorrect or missing items, contact us within 48 hours and follow the evidence requirements in our Refund, Return & Cancellation Policy.

8. Lost or significantly delayed shipment

Contact us if tracking shows an unusual delay or delivered status but you have not received the parcel. We will coordinate with the courier and provide a resolution after investigation.

9. Shipping restrictions

We may cancel and refund an order if delivery becomes unavailable or legally restricted for the destination or product.

10. Shipping support